Support
MIDAX STUDIO SRL · IDNO 1026023043157
str. Albișoara 78/1, sect. Rîșcani, MD-2005 Chișinău, Republic of Moldova
hello@midax.studio
Before contacting support, note the app version, device, operating-system version and steps to reproduce the issue. No confidential file is needed for an ordinary support request.
How it works
Choose a tool, import local files, prepare the pages and create a new PDF. Originals are never changed. Images create image-only PDFs without searchable text. Structural editing preserves ordinary text and vectors; complex or encrypted documents may be rejected. Strong compression requires an explicit image-based choice. File sizes use decimal KB and MB. Keep the app open during processing, review readability, and export important documents before uninstalling.
A cloud provider may need internet to download its files. Already local files work offline.
Review small print and stamps before saving. Try lower quality, extract pages or increase the limit if needed.
Every tool is free. No ads, purchases, accounts or watermarks.
Local data & deletion
In Documents, delete the PDF and let Undo close. The private copy and rendered previews are then erased, at the latest on the next launch. Discard drafts and clear temporary files in Settings. Temporary share copies expire after seven days and are cleaned on a later launch. Source files and exported copies are separate; delete those yourself if needed. Normal file deletion is not a secure-erasure guarantee.
Privacy policy
If you email hello@midax.studio, we receive your email address, message and any attachments you choose to send. We use them to answer your request and keep them while needed to resolve it and meet applicable legal obligations. You may request deletion; legally required records may need to be retained. Do not send private documents, recordings or passwords.